Last updated: Aug 7th, 2023.
These terms and conditions ("Terms", "Agreement") are an agreement between Rand4dollar.com a member of C3Global LTD ("Website Operator", "us", "we" or "our") and you ("User", "You" or "Your"). This Agreement sets forth the general terms and conditions of your use of the Rand4dollar.com website and any of its products or services (collectively, "Website" or "Service" ).
For support, please visit our Help Centre.
1. Definitions
Rand4dollar.com is an online platform for exchanging e-currencies of various payment systems and digital assets, offering its services through a unique software interface.
Service - Exchange, sale
and purchase of digital assets, electronic and fiat currencies. The provision
of the Service carried out under the control of the administrator.
User - any individual/legal entity who accepts this Agreement and
uses the services provided by Rand4dollar.com.
E-currency, digital asset – the obligation between the developer of
a given currency / digital asset before its User, having a certain value and
expressed digitally or another asset in a digital form.
The payment system - is a software product developed by a third
party. It represents a mechanism for implementing the accounting of obligations
and arranging settlements between users of the payment system.
Services of rand4dollar.com – technical assistance in conducting
transactions, sale and (or) exchange of e-currencies/digital assets, including
other services and information posted on this Website.
Payment – transfer of e-currency/digital assets or fiat funds using
technical mechanisms of the Website.
Application/order – an expression of Users intention to use Website
services by completing an electronic form, and agreeing on described and
specified terms.
Partner – a person/legal entity who is providing services to the Rand4dollar.com
to attract Users, with the terms described in this Agreement.
Card/account Verification - is the verification of the card or
account ownership to its owner.
The exchange rate - is the ratio of the two currencies/digital
assets/funds when exchanging them.
2. General Provisions
2.1.
This Agreement regulates the relationship between the User and the Rand4dollar.com
regarding the services provided to the User.
2.2. This Agreement does not override the applicable laws of the countries of
registration and the location where the Website and the User operate, as well
as the contractual relationship between the User and the payment
system(s).
In case the User is unable to use Rand4dollar.com services under the terms of the
current legislation or other arrangements, the use of these services by the
User is prohibited by these terms and will not be recognized.
2.3. We ensure the confidentiality of information about the User and its
operations. The Service may provide this information only upon the request of
authorized state bodies, officials or representatives of payment systems,
provided there are reasonable grounds for doing so.
2.4. The User shall use the Service and pay for its services following the
terms of this Agreement.
3. The subject of the Agreement
3.1.
The subject of this Agreement is the provision of services by facilitating the
sale and exchange of electronic currencies, digital assets and fiat funds, as
well as other services described on the Website.
3.2. The Website offers services to all Users and does not verify the
legitimacy and legality of the User's possession of electronic currencies,
digital assets and (or) financial resources, therefore, does not supervise the
User's operations in any of the payment systems.
3.3. Exclusively, payment systems and (or) financial institutions shall be solely
responsible for the funds entrusted to them by the User. Rand4dollar.com is not
a party to the Agreement between the payment system(s) and (or) the Financial
Institution and the User and in no way is responsible for incorrect or improper
use of the payment system's features by the User, or the abuse of the payment
system functionality by the User. The mutual rights and obligations of the User
and the payment system and (or) Financial Institution are regulated by their
respective agreements without Rand4dollar.com participation.
3.4. Any completed transaction for the sale or exchange of electronic
currencies, digital assets, or any other operation offered by the Website to
the User, shall be deemed impossible to cancel or rectify. The operation cannot
be cancelled or corrected by the User after it is completed.
3.5. We reserve the right to suspend or cancel application(s) if information
about the User's improper possession of electronic currencies, digital assets
or financial means and (or) other related information is making it impossible
for Us to provide services to the User.
3.6. We reserve the right to suspend or cancel an application(s) if the User
violates the terms of this Agreement and further refuse to continue serving the
User without disclosing the reason for the decision.
3.7. We reserve the right to cancel the current operation and return the
electronic currencies, digital assets and (or) fiat funds contributed by the
User with explaining the reasons.
3.8. The User undertakes to:
– exclude any possible involvement in any illegal trade and other unauthorized
transactions using the services of the Rand4dollar.com;
– exclude any possible participation in the conduct of financial fraud. Do not
use the Website to create and distribute financial pyramids (Ponzi schemes), as
well as to commit other acts that are contrary to the laws and regulations;
– exclude any use of the services and activities that may be related to money
laundering and (or) its legalization;
3.9. We undertake to take all possible and reasonable efforts to prevent
attempts of illegal trade, financial fraud and money laundering through the use
of Rand4dollar.com services. The specified actions shall include in particular:
– provide all possible assistance to law enforcement authorities in the trace
and capture of fraudsters engaged in illegal and money laundering activities.
– improve the Website so that its services will not be used, directly or
indirectly, in activities that are against the law to combat illegal trade,
financial fraud and money laundering;
– Follow the AML and KYC policies.
4. Rand4dollar.com Services
4.1.
The Website offers its services according to the schedule specified on this
Website.
4.2. The User orders services by submitting a request through the Website
(https://rand4dollar.com).
4.3. Management of the purchase-sale or exchange process as well as obtaining
information about the status of the Users order is done through an appropriate
user interface located on the Website.
4.4. By using the Website services, User confirms that he/she lawfully owns and
manages financial fiat funds, electronic currency, digital assets involved in
the relevant payment.
4.5. Organized p2p Exchange Service between Electronic Currency Users, digital
assets or fiat funds.
4.5.1. The User undertakes to transfer electronic or fiat currency,
digital assets at the rate specified in the application. The Service to control
transfer to the User, electronic or fiat currency corresponding to the
application, the digital asset calculated at the rate and per the tariffs of
the Service.
4.5.2. The amount of the Service rate is reflected in the application and is
confirmed by the User on one of the user interface pages when the application
is being filled.
4.5.3. The Service shall ensure the controls of the electronic or fiat currency,
digital assets to the User when the electronic or fiat currency is debited from
the transfer account to the relevant payment system, which is recorded in the
transaction history of the corresponding payment system.
5. Additional terms of Rand4dollar.com Services
5.1.
If no funds received from the User within 30 minutes (15 minutes for
cryptocurrencies) from the moment of clicking the Exchange button, the Service
has the right to cancel such request. E-currency, digital assets or fiat funds
received after the mentioned period are subject to recalculation at the
updated rates applicable at that time or returned to the payer.
5.1.1 For cryptocurrencies - if User completes the fund transfer within
the mentioned period but no confirmation received from the network
within 2 hours, from the moment of application submission. The system will
automatically recalculate at the updated rates applicable at the time
of confirmation.
5.1.2 If payment is on hold by the payment processor (no 5.6) and is not
credited to our account within 2hrs, it is subject to recalculation at the
updated rates applicable at that time or returned to the payer.
5.1.3 In case our risk assessment & fraud prevention system flags a transaction and the User is unable to complete the verification within 12hrs,
such transaction is subject to recalculation at the updated rate applicable at
that time or returned funds back to the payer.
In the event of a refund, all commission expenses for the transfer shall be
paid from the funds received at the expense of the User.
5.2. If the amount of electronic, fiat currency or digital assets received from
the User is different from the amount stated in the application, the system
will automatically treat it as an instruction by the User to recalculate it on
the application according to the amount of electronic, fiat currency or digital
assets received.
If the number of electronic, fiat or digital assets received differs by more
than 0.5% from the amount declared by the User, the Service can unilaterally
cancel the application and refund the money received to the payer. When making
a refund, all commission fees for the transfer of funds are paid from the funds
received at the expense of the User.
5.3. In the event of non-fulfillment of the services (Transfer of funds to the
wallet/account specified by User in the application) on time, the User shall
have the right to demand the return of the electronic asset or monetary funds
in full, except the cases specified in this Agreement. Requests for refunds of
electronic or fiat funds, digital assets can be executed by the Service only if
no cash equivalent has been sent to the wallet/account specified by the User at
the time of such. request receipt. If the processing conditions for individual
payment system applications cause issues or delay the transfer of electronic or
fiat funds, the Service will not bear responsibility, and no refund will be
given.
5.4. The electronic or fiat currency rate is fixed by the Service no more than
15 minutes from the moment of the application creation (by clicking on the
"Exchange Now" button). If User makes payment after 15 minutes, the
Service automatically updates the rate. If User does not agree to perform the
transaction at the updated rate, the Service shall return funds. The User pays
all commission expenses for the transfer from the received funds.
5.5. The User undertakes to indicate the appropriate commission recommendation
to the network when exchanging or selling cryptocurrency. The Service cannot
guarantee the execution of a purchase, sale transaction or exchange within the
terms specified in this Agreement if the User fails to comply with the terms
for the commission.
5.6. Special requirements of some payment systems:
- The Service processes bank payments within 12 hours after receiving payment.
If necessary, the Service may ask verification of customer's ID, address and
card/account;
- If the application using Crypto-Currency (Bitcoin, Ethereum and others) is
completed, no refunds are possible;
- If the cryptocurrency amount sent by the User (Bitcoin, Ethereum and others)
is less than 0.0010 in equivalent, no refunds are possible;
- In some cases, Perfect Money may delay the transfer for 24-48 hours;
- Bank transfers in the form of EFT will be processed between 10 minutes to 2 hours, in most cases less 24 hours while SiD EFT via Ozow or Payfast eft debit are mostly credited instantly while credit payment transfer delay can take up to 24 hours to 2-5 banking days in some cases, credit & debit card processing up to 30 minutes to 48 hours; Processing time varies depending on the exchange type you are carrying out and your location. Local & international orders will be processed in a timely manner. Your order will be credited once funds have cleared in our bank account.
Important information on Payouts via Bank Account
6. Cost of services. Exchange rates.
6.1.
Tariffs and rates are determined by the Service Administrator and published on
the Website. The Service Administrator has the right to change the Service
tariffs without further notifying the User.
6.2. In addition to the established prices, the User also reimburses all
additional costs for mailings and other charges, incurred in connection with
the Service business relationship.
7. Taxation
7.1.
Service is not a tax agent for the User and will not notify the User of its tax
costs. The User undertakes to pay all taxes required under the tax
laws of his/her country of residence.
7.2. If the Service is required by law to pay taxes for the User or to cover
debts arising from the User's refusal to pay taxes, the User agrees to reimburse
the Service for any such payments.
8. Guarantees and responsibility of the parties
8.1.
The Service provides its services on an "as is" basis as they are
described on the Service website pages and do not offer any additional
warranty.
8.2. The Service ensures control over the fulfillment of its obligations
to the User only to the extent that the User entrusts the Service with the
amount for a sale or exchange transaction.
8.3. The Service will do its best but does not guarantee that its services will
be available 24 hours a day, seven days a week. The Service shall not be liable
for any loss, loss of profits or other expenses incurred to the User as a
result of the inability to connect to the Website and the Websites services.
8.4. The Service shall not be liable for any loss, unearned profits and other
expenses incurred to the User as a result of delays, mistakes or failures in
making bank payments or electronic transfers.
8.5. The Service shall not be liable for any loss, loss of profits or other expenses
of the User, arising out of User's false expectations regarding the Service
tariffs, exchange rates, the transactions profitability and other subjective
factors.
8.6. The Service shall not be responsible or liable for any loss resulting from
the inadequate exchange due to incorrectly specified details in processing the
User's application by the User and shall not be obliged to compensate for any
loss or take actions to refund such funds.
8.7. The User guarantees compensation for any loss to the Service in cases
where the claim(s) are directly or indirectly related to the User's use of the
Service.
8.8. The User guarantees that he/she is the owner or has legitimate reasons to
dispose of the amounts used in his/her transactions.
8.9. The User undertakes not to mislead the communication flows associated with
the Service operation.
8.10. The User acknowledges that the content of the Service's Website is
protected by property rights, intellectual property and copyright laws.
Unauthorized use of this content is illegal.
8.11. The User guarantees not to participate in any fraudulent schemes and have
no claims to the Service in the event of a payment.
8.12. The User undertakes not to abuse referral and partner programs of the
Service, nor systematically intentionally create unpaid applications.
8.13. When making a payment, the User must indicate the memo number in the
payment form while making payment precisely as instructed. In the absence of
reference or memo, the Service reserves the right to initiate a refund
procedure. In case of suspected fraudulent origin of the payment, a refund can
be made through the payment system support service and may take up to 10 days.
8.14. The Service prohibits exchanges if three or more persons are involved in the
same transaction. Service is not responsible for the actions of these
individuals after receiving funds from the exchange service. Only conduct
transactions with wallets and accounts that you have full access to.
8.15. Payments from family member's or third party accounts/cards are not
allowed.
9. Accounts and membership Registration
9.1.
You must be at least 18 years of age to use this Website. By using this Website
and by agreeing to this Agreement, you guarantee and represent that you are at
least 18 years of age before signing up.
9.2. If you create an account on the Website, you are responsible for
maintaining the security of your account, and you are fully responsible for all
activities that occur under the account and any other actions taken in
connection with it.
9.3. We may, but have no obligation to, monitor and review new accounts before
you may sign in and use our Services.
9.4. Providing false contact information of any kind may result in the
termination of your account.
9.5. You must immediately notify us of any unauthorized uses of your account or
any other security breaches.
9.6. We (Rand4dollar.com) will not be liable for any acts or omissions by you,
including any damages of any kind incurred as a result of such acts or
omissions.
9.7. We may suspend, disable, or delete your account (or any part thereof) if
we determine that you have violated any provision of this Agreement or that
your conduct or content would tend to damage our reputation and goodwill.
9.8. If we delete your account for the previous reasons, you may not
re-register for Rand4dollar.com services. We may block your email and IP
address to prevent further registration.
ATTENTION: Rand4dollar.com does not accept registrations from individuals or companies based in the United States of America, also from Countries with limited FATF. That includes the US and FATF restricted Country nationals living abroad. If you fall into the category, please do not register an account with us and make absolutely no exchange.
10. Affiliate and links to other websites
10.1.
Although this Website may link to other websites, we are not, directly or
indirectly, implying any approval, association, sponsorship, endorsement, or
affiliation with any linked website, unless explicitly stated here.
10.2. Some of the links on the Website may be "affiliate links". It
means if you click on the link and purchase an item, the Website Operator will
receive an affiliate commission.
10.3. We are not responsible for monitoring or evaluating, and we do not warrant
the offerings of, any businesses or individuals or the content of their
websites.
10.4. We do not assume any responsibility or liability for the actions,
products, services, and content of any other third-parties.
10.5. You should carefully review the legal statements and other conditions of
use of any website which you access through a link from this Website. Your
linking to any other off-site websites is at your own risk.
11. Force Majeure
11.1. Neither the User nor the Service will be liable to each other for delays or failure to fulfill their obligations arising from the occurrence of force majeure circumstances, including acts of God, war, civil disturbances, military authorities or the public enemy, natural disasters, fire, flood, terrorist acts, power shifts, and the non-operation of payment systems, power supply, communication networks and Internet service providers or other causes beyond either party’s control.
12. Prohibited uses
12.1.
In addition to other terms as outlined in the Agreement, you are prohibited
from using the Website or its Content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any illegal acts;
(c) to violate any international, national, provincial or state regulations,
rules, laws, or local laws;
(d) to infringe upon or violate our intellectual property rights or the
intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation, religion, ethnicity, race,
age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will
or may be used in any way that will affect the functionality or operation of
the Service or any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pretext, spider, crawl, or scrape
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any
related website, other websites, or the Internet.
12.2. We reserve the right to terminate your use of the Service or any related
website for violating any of the prohibited uses.
13. Intellectual property rights
13.1.
This Agreement does not transfer to you any intellectual property owned by
Website Operator or third-parties, and all rights, titles, and interests in and
to such property will remain (as between the parties) solely with Website
Operator.
13.2. payment system logo or icon used on Rand4dollar.com is for
indication/information purpose only and is the property of their respective
owners. The use of these trademarks, brands and (or) names does not indicate
endorsement of the property by us, nor vice versa.
13.3. Your use of our Website and its services grants you no right or license
to reproduce or otherwise use any Website Operator or third-party trademarks.
14. Limitation of liability
14.1.
The Website Operators its affiliates, officers, directors, employees, agents,
suppliers or licensors shall to the fullest extent permitted by applicable law,
in no event be liable to any person for any indirect, incidental, special,
punitive, cover or consequential damages (including, without limitation,
damages for lost profits, revenue, sale, goodwill, use of the content, business
impact, business interruption, loss of anticipated savings, loss of business
opportunity), in any case, or under any liability theory, including, without
limitation, contract, tort, warranty, breach of statutory duty, negligence or
otherwise, even if Website Operator has been advised as to the possibility of
such damages or could have foreseen such damages.
14.2. To the maximum extent permitted by applicable law, the aggregated
liability of Website Operator and its affiliates, officers, employees, agents,
suppliers and licensing service providers, related to the services will be
limited to no more than one dollar or any amount you paid in cash to the
Website Operator. The limitations and exclusions also apply if this remedy does
not fully compensate you for any losses or fails of its essential purpose.
15. Indemnification
You agree to indemnify and hold Website Operator and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising out of any third-party allegations, claims, actions, disputes or demands asserted against any of them as a result of or relating to your content, your use of the Website or Services or any your willful misconduct.
16. Severability
16.1.
All rights and restrictions contained in this Agreement may be exercised and
shall be applied and bound only to the extent that they do not violate any
applicable law, and are intended to be limited to the extent necessary so that
they will not render this Agreement illegal, invalid or unenforceable.
16.2. If any provision, portion of terms of this Agreement shall be held to be
unlawful, invalid or unenforceable by a court of competent jurisdiction, the
parties intend that the remaining provisions or portions thereof shall
constitute their agreement concerning the subject matter hereof. All such
remaining provisions or portions thereof shall remain in full force and effect.
17. Dispute resolution
17.1.
The formation, interpretation, performance of this Agreement and any disputes
arising out of it shall be governed by the substantive and procedural laws
without concern to its rules on conflicts or choice of law and, to the extent
applicable.
17.2. The exclusive jurisdiction and venue for actions related to the subject
matter hereof shall be the state and administrative courts located in the
location of business registration, and you hereby submit to the personal
jurisdiction of such courts.
17.3. You hereby waive any right to a jury trial in any proceeding under or in
connection with this Agreement.
17.4. The United Nations Convention on Contracts for the International Sale of
Goods does not apply to this Agreement.
18. Changes and amendments
18.1.
We reserve the right to modify this Agreement or its policies related to
Website or its services at any time, effective upon posting the updated version
of this Agreement on the Website.
When we do, we will revise the updated date at the top of this page.
18.2. Your continued use of the Website after any such changes shall constitute
your consent to such changes.
19. Acceptance of these terms
19.1.
You acknowledge that you have read this Agreement and agree to all its terms
and conditions.
19.2. By using the Website or its services, you agree to be bound by this
Agreement.
19.3. If you do not agree to abide by the terms of this Agreement, you are not
authorized to use or access the Website and its services.
Note: we are not affiliated with forex, trading or exchange platforms. We do not offer investment opportunities nor profit taking. Your exchange funds, purchases are not stored in our system. We buy your coins in exchange to fiat and vice versa. And general web and application design solutions. All exchange orders placed must be clean; read how we process and know our customer transactions.
Contacting us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, please contact us.