Credibility and trust
We are so overloaded with information nowadays, it is really hard to get people to notice and remember a new brand. You are called Example and you want to get people to recognise and remember your brand, but you want them to type in getexample.io to reach you, every single time? You are going to feel that in your pocket. Likewise, you will be paying for people to remember you, for the time they spend on confusion, for the emails you will not receive because they were sent to the exact match domain. You think losing cash on all that is bad? There is worse – you are losing trust, credibility and respect. How much does that cost you?
You have so many channels to present your brand on, with different tools, to different audiences, it is really a nightmare for any marketing department. Why make their life even harder by not having an exact brand match domain? They are already spending all their time (and your money) trying to have a consistent brand message and image across all those! Consistency and simplicity are key in getting your brand seen, recognised and engraved in your customers’ memories. What is one lost client worth to you?
Loss of word-of-mouth marketing
A Nielsen study reveals that 92% of people trust recommendations from friends and family over any other type of advertising. This is why word of mouth marketing is so valuable and effective. So what happens when Emma tells all her friends she got a great dress from Example? One of two things. If you own example.com life is simple, they type that in because of course, she remembered it, it is simple, logical, intuitive, she had to use no extra effort to retain that in her memory. But why spend cash on a premium domain? Sure Emma and her friends will figure it out. Now they type your brand name in a search engine. And here is the biggest irony – you saved on the exact brand match domain, and now you’re up against thousands, if not millions of your competitors, paying for your own name to appear on top, hoping it will be chosen. Now Emma and her friends are looking at a full page of results with pictures, fancy descriptions of dresses from all over the place. How much does that cost you? Per client? Per month? Per year?
Risk of rebrand
No, you don’t need your exact brand match .com. It’s not worth it, you’ve been doing fine without it all those years. It doesn’t matter. That’s OK, someone else might need it. And once they get it you’ll be paying not just to get to the top of search engines for your own brand name, you will be bidding against that new company. Whatever they do. What if they offer a competitive product? What if their products are against the interests and beliefs of your clients (who still inevitably often end up on the exact match domain before getting to yours)? If maybe things get so bad, you have to rebrand? How much would that cost? Is it less than your exact brand match domain?
You know your business best. Put an honest number on each of the above cases. That is the cost you are paying for not owning your exact match .com domain. Is it lower than what it would cost you to acquire it now? You are literally paying for a domain you don’t own, whilst running the risk to never own it.
Hope the above will help someone make the right choice for their business. If you have any questions, need any help or just want to chat with someone about premium domains, book a free consultation
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