Ways to Send Proof of Payment

You won’t normally need to send us your proof of payment when paying by SID Instant EFT or bank transfers, but if our team requests your proof of payment before confirming your exchange.

Sometimes you may need to supply us with proof of payment for an internet banking payment, this could be for a number of reasons such as if the incorrect reference was used when doing the internet transfer.

If you’re not sure how to do this, take a look at the instructions below for your bank:

ABSA
1. Log into internet banking
2. Using the main menu,

If you added Rand4Dollar account with the name C3  for example as a beneficiary, go to Payments → View beneficiaries → Main, or
If you made a once off payment to C3, go to Payments → View once-off

3. Select ‘C3’ from the drop down menu and click View
4. Select the payment you want proof of payment for by clicking the check box next to it and click Resend
5. On the next page, enter details as follows:
Resend Notice of this Payment(s) to beneficiary? = Check this option
Send it to = Email
E-mail Address = id@wvlx.com
Recipient name = C3
6. Click Next
7. Ensure the details displayed are correct and click Resend

Or you can contact ABSA support for further assistance: 0860 008 600
ABSA Support
_________________________

Capitec
1. Log into internet banking.
2. Go to Payments menu.
3. Go to Payment History.
4. Select date range.
5. View payment search results.
6. Select payment to C3.
7. Select I want to: Resend payment notification.
8. Be sure proof of payment is sent to id@wvlx.com

Or you can contact Capitec support for further assistance: 0860 102 043
Capitec Support
_________________________

FNB
1. Log into internet banking.
2. Click Pay from the horizontal menu at the top of the page.
3. Click History (under Pay Recipient).
4. Locate the payment to C3 and click Send.
5. For Method, choose Email Address and enter id@wvlx.com
6. Click Send at the bottom.

OR

After locating the payment to C3 in your Payment History, click Download and attach the downloaded PDF in an email to id@wvlx.com.

You can contact FNB support for further assistance: 087 575 9404
FNB Support
_________________________

Nedbank
1. Log into internet banking
2. Using the main menu, navigate to Payments → Beneficiary Payment History
3. Select appropriate values from Beneficiary list and Beneficiary to display payments to Quicket
4. Recent payments to C3 will be displayed which you can either:

Print and email to us as an attachment to id@wvlx.com
Email to us directly from within internet banking to id@wvlx.com

Or you can contact Nedbank support for further assistance: 0860 555 111
Nedbank Support
_________________________

Standard Bank
1. Log into internet banking
2. From the menu at the top, click on the Payments tab
3. Click Transaction history
4. Select your search method (date range, amount, beneficiary, etc) and click View
5. Find the payment to C3 and either:

Click the beneficiary name (C3) under the Beneficiary name & reference column
A new window will open showing your proof of payment
Send this to us by printing it to PDF and emailing it to id@wvlx.com

OR

Click the View button under the Payment Confirmation column
On the next page, enter details as follows:
– Send payment confirmation = Select this
– Payment confirmation method = E-mail
– Recipient Name = C3
– Recipient Address = id@wvlx.com
Click Send payment confirmation to send payment confirmation to us via email

Or you can contact Standard Bank support for further assistance: 0860 123 000

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